FAQs

Frequently Asked Questions

Do you have a question about our charcuterie or ordering from our online shop? Please take a look through some of our most frequently asked questions. If you can’t find what you’re looking for, please send us an email at info@greatglencharcuterie.com and we’ll be happy to help you.

  • We charge £4.95 delivery on orders up to £75. Orders over are free delivery.

  • No. We do not have a minimum order.

  • We use locally sourced wild venison from the Scottish Highlands for our charcuterie. We buy from the local estates who manage the wild deer population.

  • Only our products who mention pork in the name do contain pork meat. The other products are made with pure wild venison. However our chorizos currently come in hog casings so not suitable for anyone who does not want to eat any pork.

  • Our charcuterie has a 3 month shelf life.

  • The charcuterie is ambient in vacuum, that is why we send it by normal post. Keep the charcuterie in a cool place, after opening it needs to be kept in a fridge.

  • We aim to despatch orders within two working days. We use Royal Mail 48 and your order should arrive within two days after despatch. If you need something urgent do let us know and we try our best to send it out sooner on a faster service.

  • You will receive notifications from Royal Mail so you can keep on track of the delivery.

  • Yes you can leave a message with your order for a later delivery date.

  • We deliver to the whole of the UK.

  • Yes you can get the order send to another address. Please add the address details you would like your order sent to at check out.

  • Yes you can add personal message to go with your order. We will handwrite this on a card and include with the order.

  • Delivery is £4.95 orders over £75 are free delivery.

  • Yes they are, we only use meat, salt and spices no other additives. Just like good charcuterie should be.

  • Yes we only use wild venison for our products.

  • Yes we do, if you are interested in stocking our charcuterie or using in the kitchen do send us an email to info@greatglencharcuterie.com and we will get back to you with our trade pricelist.